Meet Us

MEET US

Administration

Paul Tracy

Paul Tracy He/Him

Co-Founder, CI/CT

Along with my younger brother, I was born and raised here in the Bay state to a hearing mother and a DeafBlind father. I started in the construction industry but soon found myself following in my mother’s footsteps, becoming an interpreter. Since the 1990s, I have worked throughout Massachusetts and surrounding states in post-secondary, corporate, VRS, medical, mental health, and conference settings. Prior to co-founding Partners Interpreting PI, I was a staff interpreter at Northeastern University. I also am the dad to two wonderful kids. Some of my favorite pastimes include home improvement projects, friends, music, food and playing sports.

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Jenn Maloney She/Her

Co-Founder, CI/CT, NIC

A New Jersey native, I spent my first four years living on the New Jersey School for the Deaf campus before I moved to Pennsylvania with my Deaf father John, DeafBlind mother Winnie, and hearing sister Jessica. I landed in Rhode Island via the interpreter training program at Northeastern University in Boston. I became nationally certified, and have worked in various settings including conferences, post-secondary, DeafBlind, video relay, and community. In addition to co-founding Partners Interpreting, I serve as the Director of Interpreting! When not working, I enjoy time with my children and my dog Tyra, especially at the beach.

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Tonya DePalma She/Her

Director of Client Experience

I first came to Partners Interpreting in 2013 after working in in education, customer service, and corporate training. I love my job; but more importantly, the people I work with — we are like family. I live in Mansfield, Massachusetts with my husband Brian and our two children, who are named after Yankee players (yes, it’s true… we are Yankee fans in Boston!). I enjoy the beach, trying new restaurants, watching sports, listening to live music, reading, and organizing, especially for party planning. My life goal is to someday live near the beach in the south where I am surrounded by family and friends while hosting parties with live music and televised sports playing on my palm tree-covered lanai.
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T.J. DiGrazia He/Him

Director of Captioning Services

With over 15 years of experience building and managing captioning companies, I’m thrilled to bring my experience to Partners Interpreting. Having worked with hundreds of clients, consumers, and captioners throughout the world, I am enjoying learning sign language and working with some of the most talented individuals in my career. I have a bachelor’s degree and an MBA from National-Louis University in Chicago. In my spare time, I enjoy working out, coaching baseball, and being the best husband for my wife Pam and the best dad to our three children.
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Michele Martinez She/Her

Director of Training and Development

I am a graduate of the interpreting program at the National Institute of the Deaf at the Rochester Institute of Technology. I have been a certified interpreter for over 20 years working in Rochester and Buffalo, NY. In 2018, I transitioned to working remotely, expanding to provide services across the United States which brought new challenges and opportunities. Throughout my career I have held many different roles in the field of interpreting. I have worked as a Dedicated Interpreter, Trainer, Manager, Director, Diagnostician, and Instructional Designer in the field of interpreting, as well as other industries. I find working individually with interpreters through self-assessment and skill development the most rewarding part of the work. I am honored to be currently serving as the Director of Professional Development for Partners Interpreting. Outside of work, I enjoy working out, spending time with my family, and traveling to white sandy beaches.

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Roxanne Kelley She/Her

Accounting Manager

I grew up in Rhode Island and attended college in Massachusetts where I currently reside. I have a bachelor’s degree in business management with an accounting concentration. My professional experience consists of accounting and management positions with diverse businesses, including government, corporate, non-profit and small business entities. Outside of work, I enjoy hiking, gardening, Netflix, spending time with family, friends and my two bulldogs.

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Katie "KW" Winters-Carter She/Her

Human Resource Specialist

I was born and raised in Massachusetts, where I obtained degrees in interpreting from Northern Essex Community College and University of New Hampshire-Manchester, yet I never felt like working as an interpreter was the right fit for me. I spent 11 years living in Austin, Texas, where I hit my stride as an interpreter coordinator and eventually the office manager at a busy interpreting agency. I went on to become a program specialist for the Board for Evaluation of Interpreters (BEI). My roots called me back to Massachusetts in 2021, but Austin will always hold a special place in my heart. I am a Bruins fan, hairless cat enthusiast, nature lover/glamping queen, and I enjoy traveling whenever I get the chance.

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Tamilla Erskine She/Her

Executive Administrative Support

Hi I’m Tamilla! I am Deaf and part of the Executive Administrative Support team. I chose PI because I want to provide support to my Deaf community. I’m originally from New York City, and I enjoy traveling, going to the gym, and relaxing at the beach.

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Kerin Towne She/Her

Senior Client Service Coordinator

I have a bachelor’s degree in business administration and spent many years working in the financial industry and at Ocean Spray Cranberries in supply chain coordination. I am the proud parent of three girls, including one Deaf, which is why I decided to begin working with and for the Deaf community. I received an associate degree in Deaf studies from Bristol Community College (BCC) and have a deep desire to continue learning and building on my language skills. When I am not working or shuttling my kids to activities, I enjoy long-distance running, soccer, family hikes with our dog, reading, and Netflix binges.

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Courtney Marsocci She/Her

Business Development Specialist

I grew up in a small town in Rhode Island with my family. During my sophomore year at La Salle Academy in Providence, I was introduced to the Deaf community through a close family friend. I began learning ASL and started at Partners Interpreting in 2018. What started as an internship turned into a scheduler job, followed by my current role. Outside of work and sign language classes, I spend my time with my pets, watering my small jungle, reading true crime books, and watching sunsets at the beach with friends.

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Jessica Lennon She/Her

Marketing Manager

I have a B.S. in Media Arts and Technology with a minor in Marketing Communications and a Master’s in Business Management. With nine years of extensive experience in sales, I thrive in fast-paced environments where strategy meets creativity. As a Marketing Manager, I specialize in brand storytelling, audience engagement, and digital marketing strategies that drive real results. 

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Megan Pray She/Her

Services & Engagement Manager

Originally from Bucks County, Pennsylvania, I was halfway through a degree in Special Education when I saw an interpreter at an event and realized there were other professions to explore.  Though I’d had no previous exposure, I’ve always been a bit of a linguaphile and when I began studying ASL and interpreting, I quickly knew it was the path for me.  That brought me to East Tennessee, where I earned a B.A. in Sign Language Interpreting from Maryville College and soon after, my National Interpreter Certification (NIC).  I have since had the privilege of interpreting in a wide variety of settings as well as the honor of being a mentor to other interpreters.  I began interpreting for PI in early 2022 when they expanded to Tennessee, and I look forward to continuing to work with them on a larger scale.  When I’m not working, you can usually find me with a coffee in one hand and a cat or dog in the other.  I am passionate about animal rescue, love Turn Up Dance Fitness, and take every opportunity I can to go bareboat sailing. 

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Bobby Kitzmiller He/Him

Billing Specialist

After being born and raised in Kentucky for the first eight years of my life, my family — my parents and two siblings — and I moved to Tennessee to be closer to my mother’s family. I have remained in Tennessee since then except for a year and a half in Iowa. The majority of my working life has been centered on customer service in one form or another. I got involved in the Deaf community when I started working for Visual Communications Interpreting in December 2017. In 2022, I came to Partners Interpreting when the company purchased Visual Communication Interpreting. I look forward to developing my sign language skills to better assist our clients and fellow employees.

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Aurie Crisp She/Her

Client Service Coordinator Manager

Hello, I’m Aurie! I am Hard-of-hearing and one of the Client Service Coordinators. I choose PI because most of my family members are Deaf, and I want to be more involved in the Deaf community. I’m originally from Georgia and I enjoy traveling and all things adventurous.

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Cassie McCormick She/Her

Client Service Coordinator

Howdy, I’m Cassie! I am Deaf and one of the Client Service Coordinators. My connection to PI is that I actually have a good friend who works here. I currently reside in Tennessee and enjoy horses, and playing with my wonderful kids, and am very proud of my natural grey-blonde hair!

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Ariana Carrillo-Hernandez She/Her

Client Service Coordinator

I am a Nationally Certified (NIC) American Sign Language interpreter dedicated to fostering inclusivity and equitable communication access. Based in Southwest Florida, I have extensive experience in medical, post-secondary, platform, video relay, and business interpreting settings. I hold a Bachelor’s degree from the University of South Florida and a Certificate in Healthcare Interpreting from the Rochester Institute of Technology. In addition to interpreting, I have worked as an interpreting scheduling coordinator, streamlining assignments to ensure efficient service, and have managed billing and accounting processes. I am passionate about mentoring novice interpreters, helping them refine their skills and build confidence in their abilities. Advocacy is at the heart of my work, and I strive to collaborate with others to amplify marginalized voices and create a more accessible society. In my free time, you can find me cozied up with a good book while squeezed between my two dogs and my husband. 

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Edison Lopez He/They

Client Service Coordinator

Born Deaf and raised in Chicago within a Deaf family, I bring over 10 years of experience as a Deaf interpreter with expertise across various settings. My diverse background in interpreting, customer service, and business management allows me to approach each situation with skill and dedication. 

Outside of work, I enjoy reading and spending time with my fur baby, Boni, who knows an impressive 250 ASL signs. If you have a furry family member or friend, Boni would love to make new “furrriends”! 

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Request a Consultation

Email:

Phone:

  • 508-699-1477 (voice); answering service supports non-business hours sending messages to on call staff
  • 508-809-4894 (videophone) for ASL users