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Thank you! Our resources are designed to support accessible communication. You can download a PDF for easy reference and sharing.

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Deaf Advocacy Card

Essential communication card for deaf awareness.

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Carry & Share: Present this card to staff to indicate preferred communication access.

  • I am Deaf/Hard of Hearing.
  • Please communicate using ASL with a qualified interpreter.
  • Writing or texting may be used for brief notes when appropriate.

Legal note: Under the ADA, covered entities must provide effective communication.

Hospital Contact Card

Two-page template explaining how to contact an interpreter.

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For staff: Steps to request an ASL interpreter for admissions, triage, and discharge.

  1. Call Partners Interpreting scheduling.
  2. Provide patient name, MRN, location, and timeframe.
  3. Confirm onsite vs. VRI based on medical context.

How to Communicate with the Deaf & Hard-of-Hearing

Guide for professionals to understand communication options.

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Overview of ASL, CART, limits of lipreading, and when each is appropriate.

How to Work with Certified Deaf Interpreters

What CDIs do and when their expertise is essential.

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CDI roles, teaming with hearing interpreters, and scenarios that benefit from CDI involvement.

Service Menu

Interpreting, translation, and captioning across settings and media.

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  • Onsite & Video Remote Interpreting (VRI)
  • Translation & localization
  • Captioning / CART

Your Path to Interpreting Success

Professional development, mentorship, and hands-on experience.

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Program overview, eligibility, and application steps.

How to Work with Sign Language Interpreters

Best practices for effective, equitable communication.

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Scheduling tips, preparation, room setup, and turn-taking guidance.

Sign Language Interpreter Assessments & Diagnostics Program

Objective, data-driven evaluations for screening and growth.

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Assessment types, scoring rubrics, and coaching follow-ups.

How to Work with Remote CART Captioning

Real-time text transcription for accessibility and comprehension.

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Platform setup, audio quality guidelines, and participant etiquette.

Introduction to the Deaf Community and ASL

Understanding ASL, Deaf culture, and access services.

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Key terminology, cultural considerations, and legal frameworks.

How to Connect to an Interpreter

Step-by-step visual guide for onsite, VRI, and phone.

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  1. Gather account or access code information.
  2. Configure platform and test audio/video.
  3. Connect and verify identity before session begins.

Request a Consultation

Email:

Phone:

  • 508-699-1477 (voice); answering service supports non-business hours sending messages to on call staff
  • 508-809-4894 (videophone) for ASL users