About Us

Who is Partners Interpreting?

Partners Interpreting (PI) is a full-service sign language interpreting and captioning company that provides a full suite of language and communication access services. PI is a recognized, quality language service provider. We support our clients with expertise in:

We work with 1,000+ organizations and businesses across Massachusetts, Rhode Island, Connecticut, and Tennessee. Our professional services support communication with Deaf and Hard of Hearing patients, students, employees, professionals, guests, families, and individuals.

A little background...

Partners Interpreting was established in 2009 by two nationally RID certified interpreters with over 50 years of combined industry experience. Co-founders Paul Tracy and Jenn Maloney both come from Deaf families. They are native language users and lifelong members of the Deaf community. Initially, the company consisted of just the two founders (Woman & Black-owned). However, we have grown to now include an administrative staff of twenty. The team manages everything from scheduling coordination to HR compliance, and consists of four departments:

Additionally, our interpreting and captioning team continues to grow. We now offer 245+ interpreters (including Deaf Interpreter Specialists) and captioners, 22 of whom are staff.

A Brief History of Partners Interpreting

Incorporated in 2009

2010

1/10 Service Coordination Begins

8/10 Implementation of emergency "on-call" - dedicated service for contract clients

2011

1/11 Introduction of "Labor/Delivery"
Program for Healthcare Clients

5/11 Move to First Corporate Office

2012

5/12 Introduction of New Client Scheduling Program

5/12 First "Staff" Interpreter

2013

5/13 Conversion to "W2 Employee" Model (no more ICs)

2014

9/14 Begin Offering Remote CART / Captioning

2015

9/15 Begin Offering On-demand VRI and OPI

2016

6/16 Service Expansion to Western MA (eventually, the entire state of CT)

2017

1/17 Begin ASL/ English Translation Services

2020

8/20 Hire First "Staff" CDI

2021

8/21 Hire First "Staff" CART Captioner

10/21 Develop Caption Division/Dept

11/21 New Director of Client Experience

 

2022

3/22 Official acquisition of VCI

WHY US?

You have a choice when selecting a vendor- what makes us different?

LANGUAGE SERVICES

Industries We Serve:

General services available for: Community, Non-profit, Government, Recreation, etc.
General and special programs for:

Education

Corporate

Healthcare

Judicial

Theatre Arts

Conferences

Service Locations

On site: Sign Language Interpreters are available across Massachusetts (Boston, Worcester, Springfield, Cambridge, Lowell, Lynn, New Bedford etc.), Rhode Island (Providence, Cranston, Warwick, Pawtucket etc. ) and Connecticut (Bridgeport, Stamford, New Haven, Hartford, Waterbury, Norwalk etc.), and Tennessee (Knoxville and surrounding counties).

 

Remote and Virtual services are available to anyone nationwide or abroad.

Mission

We provide a professional language company with expert knowledge and respect for the Deaf and Hard of Hearing community. With respect and dignity, we strive to meet each client’s personal needs and work closely with Deaf and Hearing people to empower equal communication access. An integral part of this empowerment involves PI’s continued commitment to efficient and innovative practices. Our team of dedicated and experienced Interpreters, captioners and coordinators remove the complexity for our clients with simple scheduling and expert placement. In short, we ensure our clients receive communication access when and where they need it. PI supports your everyday communication needs from educational and medical settings to business or conference settings. Our responsiveness, consistency, and high ethical standards provide access solutions to our clients anywhere and anytime.