About Us
Who is Partners Interpreting?
- Interpreting
- Real-time Captioning (CART/C-Print)
- Post-Production Captioning
- Video Remote Interpreting (VRI), and
- Sign Language/English Translations
We work with 1,000+ organizations and businesses across Massachusetts, Rhode Island, Connecticut, and Tennessee. Our professional services support communication with Deaf and Hard of Hearing patients, students, employees, professionals, guests, families, and individuals.
A little background...
Partners Interpreting was established in 2009 by two nationally RID certified interpreters with over 50 years of combined industry experience. Co-founders Paul Tracy and Jenn Maloney both come from Deaf families. They are native language users and lifelong members of the Deaf community. Initially, the company consisted of just the two founders (Woman & Black-owned). However, we have grown to now include an administrative staff of twenty. The team manages everything from scheduling coordination to HR compliance, and consists of four departments:
- Business
- Accounting
- Client Services
- Operations
A Brief History of Partners Interpreting
Incorporated in 2009
1/10 Service Coordination Begins
8/10 Implementation of emergency "on-call" - dedicated service for contract clients
1/11 Introduction of "Labor/Delivery"
Program for Healthcare Clients
5/11 Move to First Corporate Office
5/12 Introduction of New Client Scheduling Program
5/12 First "Core" Interpreter
5/13 Conversion to "W2 Employee" Model (no more ICs)
9/14 Begin Offering Remote CART / Captioning
9/15 Begin Offering On-demand VRI and OPI
6/16 Service Expansion to Western MA (eventually, the entire state of CT)
1/17 Begin ASL/ English Translation Services
8/20 Hire First "Core" CDI
8/21 Hire First "Staff" CART Captioner
10/21 Develop Caption Division/Dept
11/21 New Director of Client Experience
3/22 Official acquisition of VCI
LANGUAGE SERVICES
Industries We Serve:
General and special programs for:
Education
Corporate
Healthcare
Judicial
Theatre Arts
Conferences
Service Locations
On site: Sign Language Interpreters are available across Massachusetts (Boston, Worcester, Springfield, Cambridge, Lowell, Lynn, New Bedford etc.), Rhode Island (Providence, Cranston, Warwick, Pawtucket etc. ) and Connecticut (Bridgeport, Stamford, New Haven, Hartford, Waterbury, Norwalk etc.), and Tennessee (Knoxville and surrounding counties).
Remote and Virtual services are available to anyone nationwide or abroad.
Mission
We provide a professional language company with expert knowledge and respect for the Deaf and Hard of Hearing community. With respect and dignity, we strive to meet each client’s personal needs and work closely with Deaf and Hearing people to empower equal communication access. An integral part of this empowerment involves PI’s continued commitment to efficient and innovative practices. Our team of dedicated and experienced Interpreters, captioners and coordinators remove the complexity for our clients with simple scheduling and expert placement. In short, we ensure our clients receive communication access when and where they need it. PI supports your everyday communication needs from educational and medical settings to business or conference settings. Our responsiveness, consistency, and high ethical standards provide access solutions to our clients anywhere and anytime.