Do NOT use a family member, friend or internal employee or staff. To have “Effective communication” requires impartiality (no conflicts of interests), vetted language fluency, training in the interpreting process (not just language filuency) and more. “Qualified” ASL Interpreters are professionals trained in language and cultural competency, national certified, guided by a professional code of conduct outlining items such as ethics and confidentiality. Interpreters are there to act as the communication bridge between parties, this also includes Deaf specialists known as CDI’s.
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