PI Interpreters

PI screens all interpreters regardless of credentials. This means every interpreter must follow our onboarding process before qualifying to work with us. Want to know the full process? Learn more about how interpreters join PI and what’s required.

We have over 230+ qualified, local sign language interpreters, a combination of staff interpreters [Meet our staff] and general hourly interpreters. Our ASL interpreters have all been screened and vetted to meet PI’s qualifications and meet or exceed industry standards. We employ both hearing and Deaf Interpreter Specialists (CDIs). Interpreters meet state compliance regulations where applicable. Interpreters certified by the Registry of Interpreters for the Deaf (RID) represent 83% of our team, other state credentialing bodies (such as MCDHH) represent 15% of our interpreting team, the remainder are in process of obtaining national certification. For more information, check out our Compliance or Interpreter industry pages.

We monitor and share feedback with our interpreters and provide resources and guidance to help them continue to grow and develop. Our managers are trained and experienced in handling all types of situations and conflicts and can help resolve any issues that arise.
    Option 1: In some cases, with coaching or feedback on interpreter behavior or techniques, small adjustments can be made and both interpreter and consumer can move on in a healthy and productive manner.
  1. Option 2: Some complaints or conflicts are more serious; even if the interpreter made changes, they would not be a good fit for the assignment and would be replaced. 
Ultimately the safety, confidence, and comfort of the Deaf person is most important. Feedback or concerns shared with us are handled judiciously and confidentially. You have given us your trust and we hold that sacred.
PI collects, manages, and updates all required paperwork, training, and other documentation for all interpreters, including:
  1. Hospital-required vaccinations or training
  2. Active federal checklist monitoring
  3. State registration or licensure
  4. Professional profiles.

Request a Consultation

Email:

Phone:

  • 508-699-1477 (voice); answering service supports non-business hours sending messages to on call staff
  • 508-809-4894 (videophone) for ASL users