Must a health care provider pay for an auxiliary aid or service for a medical appointment if the cost of that aid or service exceeds the provider’s charge for the appointment?
All healthcare providers are expected to treat the cost of providing auxiliary aids and services as a part of the annual overhead costs of operating a business. Interpreting services should be budgeted as part of your annual planning for accessibility services. It is true that on a pre-encounter basis, you may pay more for interpreting services than you generate in revenue for your company. However, if you consider the cost over the course of a year as an overhead cost of doing business, providing accessible services is quite reasonable.