Sign Language Interpreting Agency Features
| Partners Interpreting |
Independent Contractor |
State Agency |
Other Agencies |
||
|---|---|---|---|---|---|
Service Offerings | American Sign Language Interpreting (on-site) | ? | |||
| Conference coordination | ◗ | ? | |||
| Emergency on-call services (available) | ◗ | ? | |||
| Multi language Video Remote Interpreting (pre-scheduled + 24/7 on demand) | ? | ||||
| On-site CART | ? | ||||
| Remote CART/Captioning/C-Print/Typewell | ? | ||||
| Available nationwide | ? | ||||
Power & Capacity | Operational 24/7/365 (including holidays) | ? | |||
| Large nationwide provider pool | ? | ||||
| Staff Interpreters | ? | ||||
| Guaranteed + long term service packages available | ? | ||||
| Industries served (education, healthcare, human services, government, corporate) | ◗ | ? | |||
| National Certified Providers | ◗ | ? | |||
Coordination & Support Services | Advance notice requirements (for requests) | ? | |||
| Automated schedule notifications + ‘live’ status access | ? | ||||
| Bi-lingual (English/Sign Language) office staff | ? | ||||
| Client customer service | ? | ? | |||
| Conduct client survey (for both Deaf & hearing parties) | ? | ||||
| Maintain Deaf client profiles (language usage, provider preferences etc...) | ? | ||||
| Online client portal with accounting, compliance, reporting & schedul-ing features | ? | ||||
| Execute contract, terms & policies prior to servicesManage | ◗ | ? | |||
HR & Compliance | Manage client organizational compliance (forms, protocols etc...) | ◗ | ? | ||
| Employee model rather than ‘independent contractors | ? | ||||
| Professional & General Liability Insurance | ? | ||||
| Interview process includes: language & cultural competency screening | ? | ||||
| Vet & maintain HR compliance (I9/W4, vaccination, background check, certifications | ◗ | ? | |||
Finance & accounting | Provide service quotes, customized invoices & reports | ? | ? | ||
| Manage & process interpreter financials (payroll, taxes etc) | ? | ||||
| Client payment options- check, credit card, ACH wire | ? | ? | |||
| yes | ◗ Maybe | No | ? unknown | ||